Hims is the most established name in telehealth ED treatment — and for good reason. No other platform matches its breadth of medication options, from standard generics and brand-name prescriptions to chewable Hard Mints, Sex Chews, and multi-condition combination therapies.
For men who want one platform to handle ED alongside hair loss, premature ejaculation, or general wellness, Hims offers a level of convenience and clinical flexibility that smaller, single-focus providers can't replicate.
Hims is a U.S.-based telehealth company that launched with ED and hair loss treatments and has since grown into a comprehensive men's health platform. On the erectile dysfunction side, Hims carries generic Sildenafil and Tadalafil, brand-name options, chewable formats, and compounded combination therapies — one of the widest selections in the space. The platform operates in all 50 states, offers free consultations with licensed providers, and ships discreetly with 24/7 provider messaging available through the app.
• Broadest ED medication catalog of any major telehealth provider
• Chewable Hard Mints and Sex Chews with personalized dosing
• Unique combination therapies pairing ED treatment with hair loss or PE medication
• Full-scale men's health ecosystem under one platform
Getting started takes roughly 15–30 minutes. You complete a health questionnaire, review medication options, and verify your identity. A licensed provider reviews your case — often responding within hours — and messaging is available for any follow-up questions. Once prescribed, medications ship fast in discreet packaging. The app keeps everything organized: prescriptions, provider messages, and subscription management.
Hims is one of the longest-running and most widely recognized telehealth platforms in the ED space. The company works with board-certified providers licensed across all 50 states and fulfills prescriptions through an established pharmacy network. All medical data is HIPAA-compliant and encrypted. The platform's scale and track record provide a level of operational reliability that newer or smaller providers are still building toward.
Hims offers some of the most competitive per-dose pricing available, particularly on generic Tadalafil for daily use. Strategic use of billing cycles and dosing tiers can unlock significant savings — though navigating the pricing structure takes some effort, as it's not always laid out clearly on the site. The free consultation and unlimited provider messaging add meaningful value, especially for men who want ongoing clinical access without per-visit fees. The processing fee on shipments is a minor but notable cost to factor in.
1. Visit the Hims website and begin the online ED questionnaire.
2. Review medication options and select a preferred treatment.
3. Upload ID verification and submit your health information.
4. A licensed provider reviews your case and reaches out — typically within hours.
5. If approved, your prescription ships discreetly to your door.
Adjust your medication, dosage, or subscription anytime through the app or by messaging your provider.
Hims offers 24/7 provider messaging through its platform, plus a bilingual help center (English and Spanish). Customer service is accessible via chat and email. The support experience is generally responsive, though users occasionally note that navigating pricing details requires more back-and-forth than expected. The app centralizes most account management, making day-to-day interactions straightforward.
Hims' biggest strength from a user perspective is the feeling of everything being under one roof. Men managing ED alongside hair loss or PE appreciate not juggling multiple providers. The chewable formats are consistently praised for convenience, and the provider messaging system receives strong marks for responsiveness. The main friction points users report are the pricing complexity — particularly around billing tiers and per-dose cost variations — and the consultation flow, which asks you to select a medication before you've had a chance to discuss options with a provider.
Hims is the most complete ED telehealth platform available — offering unmatched medication variety, personalized dosing, unique combination therapies, and a full men's health ecosystem that extends well beyond erectile dysfunction.
It's the strongest choice for men who want clinical flexibility, ongoing provider access, and the convenience of managing multiple health concerns through a single platform. The pricing structure rewards those willing to explore billing options, and the chewable formats add a layer of convenience that standard pill providers don't offer.
Men seeking a simpler, single-medication experience at the lowest possible cost may find more streamlined options elsewhere — but for breadth, personalization, and long-term clinical support, Hims sets the benchmark.
Hims offers both FDA-approved medications and compounded formulations. Compounded products contain well-established active ingredients prepared by regulated pharmacies. All prescriptions require evaluation by a licensed healthcare provider. Approval is based on individual assessment and is not guaranteed. Individual results may vary.
See what some customers are saying about Hims
Excellent • 8,034 Reviews
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Very easy , the support is awesome , discreet , private , love asking questions and getting immediate responses , just overall a great service ...... I would recommend 100 % !!!!
Fact shipping , easy ordering, great product
Hims has been a great experience…. The product works …. I has been a long time since I have gotten this hard …..
Ease of process from submission to review and approval. Excellent turn time on delivery. Follow up check in to ensure satisfaction. Highly recommend HIMS.
Thorough screening and quick communication.