Privacy Policy

Privacy Policy

Last updated: 9 January 2026

This Privacy Policy explains how information is collected, used, and protected when you visit or use this Erectile Dysfunction (ED) treatment website and related services (collectively, the 'Site'). References to 'we', 'us', or 'our' mean the company that owns and operates this Site.

By accessing or using the Site, you agree to the practices described in this Privacy Policy. If you do not agree, you should discontinue use of the Site.

We may revise this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on the Site, and continued use after updates take effect constitutes acceptance.

This Privacy Policy outlines:

• The types of information we collect
• How and why information is used
• When information may be shared
• How information is safeguarded
• Your privacy rights and options
• Cross-border data processing
• Protection of minors
• How to reach us

1. What information do we collect?

We collect information that you voluntarily provide, information generated through your use of the Site, and information received from authorized third parties where permitted by law.

Information you may provide includes:

• Contact details such as name, email address, phone number, and date of birth
• Account credentials and subscription details
• Health and medical intake information submitted for evaluation by licensed healthcare providers
• Communications related to consultations, messages, or follow-ups with providers
• Payment and transaction details (payment information is typically processed by third-party payment processors)
• Shipping information needed to deliver prescribed medications
• Customer service inquiries and feedback
• Health-related data is collected only to support medical evaluation and treatment decisions and is handled in accordance with applicable privacy laws.
• Information collected automatically may include:

2. How do we use information?

Information is used to operate the Site, provide telehealth services, and ensure safe and effective ED treatment. Uses of information include:

• Setting up and managing user accounts
• Reviewing medical intake forms and facilitating provider consultations
• Determining treatment eligibility and issuing prescriptions when appropriate
• Processing payments, managing subscriptions, and preventing fraudulent activity
• Coordinating prescription fulfillment and delivery through pharmacy partners
• Providing customer support and responding to questions
• Sending important service-related notices such as order updates or policy changes
• Delivering promotional or educational communications where allowed by law
• Analyzing Site performance and improving services
• Meeting legal, regulatory, and healthcare compliance obligations

3. How do we share information?

We do not sell personal information. Information may be shared only in the following circumstances:

• Healthcare professionals: licensed providers who evaluate your information and provide telehealth services
• Pharmacies and fulfillment partners: to prepare, dispense, and ship prescribed medications
• Service partners: third-party vendors that support Site operations, such as hosting, analytics, payment processing, and customer support
• Legal or regulatory requirements: when disclosure is required to comply with laws, regulations, or lawful requests
• Corporate transactions: in connection with a merger, acquisition, or sale of assets, subject to appropriate privacy protections
• Authorized sharing: when you give explicit permission for information to be shared

4. How do we store and protect information?

We implement reasonable administrative, technical, and physical safeguards designed to protect personal and health information against unauthorized access, misuse, or disclosure.

Security measures may include encryption, limited access controls, secure infrastructure, and routine system monitoring.

Despite these efforts, no data system is completely secure. You are responsible for keeping your login information confidential.

Information is retained only for as long as needed to provide services, satisfy legal and medical recordkeeping requirements, and resolve disputes.

5. What are my rights and choices?

Depending on where you live, you may have rights to access, correct, update, delete, or restrict how your personal information is used.

You may also have specific rights related to your health information under applicable privacy regulations.

Requests can be made through your account settings or by contacting us using the details provided below.

You can opt out of marketing communications at any time, though essential service notifications may still be sent.

6. International transfers

Your information may be processed or stored outside your country of residence, including in the United States, where privacy laws may differ.

When required, we use lawful mechanisms and safeguards to protect information transferred internationally.

7. Children’s privacy

This Site is intended for adults only and is not designed for individuals under 18 years of age (or the age of majority where applicable).

We do not knowingly collect personal or health information from minors. If such information is identified, it will be removed promptly.

8. Healthcare and telehealth notices

The Site facilitates access to telehealth services provided by licensed medical professionals but does not offer emergency medical care.

Prescriptions are issued solely at the discretion of the reviewing healthcare provider based on your submitted information.

If you experience a medical emergency or severe adverse reaction, seek immediate medical assistance.