Terms of Use

Terms of Use

Last updated: 9 January 2026

These Terms of Use ('Terms') set forth the rules and conditions for accessing and using this Erectile Dysfunction (ED) treatment website, including all related tools, services, consultations, content, subscriptions, and communications (collectively referred to as the 'Site'). The terms 'we', 'us', and 'our' refer to the entity that owns and operates the Site.

By visiting, registering for, or using the Site in any manner, you agree to comply with these Terms, as well as our Privacy Policy and Cookie Policy. If you do not accept these Terms, you must immediately stop using the Site.

We reserve the right to revise these Terms at any time. Any changes will be effective once posted on the Site. Continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.

These Terms outline:

  • Who is permitted to use the Site
  • How telehealth services are provided
  • Fees, subscriptions, and payment terms
  • User responsibilities and prohibited conduct
  • Medical disclaimers and legal limitations
  • Account suspension or cancellation
  • Legal jurisdiction and dispute handling
  • How to reach us

1. Eligibility and account requirements

The Site is intended only for individuals who are at least 18 years old or the age of majority in their place of residence. By using the Site, you confirm that you meet this eligibility requirement.

To use certain features, you may be required to create an account. You agree to provide truthful, accurate, and complete information and to keep your account details up to date.

You are solely responsible for safeguarding your login credentials and for all actions taken through your account. You must notify us promptly if you suspect unauthorized use.

2. Use of services

The Site facilitates access to online ED-related healthcare services, including digital health questionnaires, review by licensed medical professionals, and prescription fulfillment when medically appropriate.

We may update, modify, suspend, or discontinue any portion of the Site or its services at any time without prior notice.

We do not promise that all users will qualify for treatment, receive prescriptions, or experience specific results.

3. Medical providers and third-party involvement

Healthcare services available through the Site are delivered by independent, licensed clinicians who exercise their own professional judgment and are not employees or agents of the Site operator.

The Site relies on third-party partners for services such as technology infrastructure, pharmacy fulfillment, payment processing, analytics, and customer support. Your interactions with these services may be governed by additional terms.

4. Fees, billing, and refunds

Certain services on the Site require payment, including consultations, subscriptions, and medication fulfillment. Pricing details are disclosed before you complete a purchase.

By providing payment information, you authorize us and our payment partners to charge your selected payment method for all applicable amounts, including recurring charges where applicable.

Special offers, discounts, or trial programs may be subject to separate conditions and may be changed or discontinued at any time.

Refund eligibility, if available, is governed by the refund policy presented at the time of purchase. Billing questions should be directed to customer support without delay.

5. Prohibited conduct

You agree to use the Site lawfully and responsibly. You must not:

  • Provide false or misleading personal or medical information
  • Use the Site for illegal, deceptive, or abusive purposes
  • Harass, intimidate, or threaten healthcare providers, staff, or other users
  • Attempt to evade payment obligations or misuse subscription features
  • Gain or attempt to gain unauthorized access to systems or accounts
  • Introduce harmful code, automated scripts, or tools that disrupt the Site
  • Misrepresent your identity or impersonate another individual

6. User content and communications

Any information, feedback, reviews, or messages you submit through the Site ('User Content') remains yours; however, you grant us permission to use, store, and display such content as needed to operate and improve the Site.

You agree that your User Content will be accurate, lawful, and respectful, and will not infringe the rights of others.

Communications may be reviewed for quality assurance, regulatory compliance, fraud prevention, and enforcement of these Terms, consistent with our Privacy Policy.

7. Ownership and intellectual property

All materials on the Site, including software, text, graphics, logos, and design elements (excluding User Content), are owned by or licensed to us and protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any part of the Site without our express written consent.

8. Medical disclaimers

The Site is not intended to provide emergency medical services.

Treatment decisions, including prescribing medication, are made exclusively by licensed healthcare providers based on the information you submit.

If you experience severe symptoms, adverse reactions, or a medical emergency, seek immediate in-person medical care.

9. Limitation of liability

To the extent permitted by law, the Site and all services are provided without warranties of any kind, whether express or implied.

We will not be responsible for indirect, incidental, consequential, or punitive damages related to your use of the Site.

If liability cannot be excluded, our total responsibility will be limited to the amount you paid for the relevant service or $100 USD, whichever is greater.

10. Account suspension and termination

We may restrict, suspend, or terminate your access to the Site if we believe you have violated these Terms, provided inaccurate information, or engaged in misuse or fraudulent activity.

You may stop using the Site at any time. Certain provisions, including those related to liability, intellectual property, and dispute resolution, will survive termination.

11. Governing law and disputes

These Terms are governed by the laws of the jurisdiction in which the Site operator is established, unless local consumer protection laws require otherwise.

Disputes arising from these Terms or your use of the Site will be resolved through arbitration or courts as specified on the Site, where permitted.

You agree to pursue claims individually and waive the right to participate in class or representative actions where allowed by law.

12. Contact information

If you have questions about these Terms or need additional information, please contact us using the contact details available on the Site.

For billing assistance, account issues, or technical support, reach out through the customer support channels listed on the Site.